Privacy Policy

Effective Date: 11/3/2025

Your privacy is important to us. This Privacy Policy explains how Innovate Home Warranty collects, uses, and protects your information.
1. Information We Collect
We may collect:
Personal Information: Name, address, phone number, email, and payment details.
Property Information: Home address, age of systems/appliances, and coverage preferences.
Service Data: Claim history, communications, and contractor visit details.
Website Data: Cookies, IP addresses, and browsing activity (for website improvement and analytics).
2. How We Use Your Information
We use your information to:Provide and manage your warranty plan and process service requests and payments, communicate about your coverage and renewals, improve our website, customer service, and offerings. Also, to send promotional updates (you may opt out anytime). No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. Information Sharing
We do not sell your personal information. However, we may share limited data with: Authorized contractors and service providers fulfilling your plan, payment processors for billing purposes. and legal authorities when required by law.
4. Data Security
We use industry-standard safeguards (encryption, access controls, and secure servers) to protect your data. While we strive to maintain strong protection, no online transmission is 100% secure.
5. Your Rights and Choices
You may request to access, update, or delete your information by contacting us directly. You can also opt out of marketing communications at any time.
6. Cookies and Tracking
Our website may use cookies to personalize content and analyze usage. You can disable cookies through your browser settings, though some features may not function properly.
7. Third-Party Links
Our materials may contain links to other websites. Innovate Home Warranty is not responsible for the privacy practices or content of those third-party sites.
8. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.
9. Contact Us
For privacy questions or requests, contact:
Innovate Home Warranty
208-514-6894